Refund policy

Returns & Refunds

If your products have quality problems or arrive damaged, please contact us within 15 days after you receive your order.

Email luke@huifengsub.com with your order number, a description of the issue, and clear photos or videos showing the affected items.

Depending on the issue and the number of affected items, we will provide a full or partial refund. A problem affecting only part of an order does not qualify the entire order for a full refund.

Please contact us before returning any items so we can provide return instructions. For returns unrelated to product quality, return shipping costs are the customer's responsibility.

Once the issue and refund amount have been confirmed, we will process the agreed refund within 48 hours. The time it takes for the refund to appear in your account depends on your bank or payment provider.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact: luke@huifengsub.com